We want you to be happy with your purchase and so allow our customers to refund or exchange any item within 5 days from your date of receipt, if for any reason you change your mind on the product you bought.
If you are unhappy with the product received, please visit our customer service section on our website and send us a return confirmation within 5 days of receipt confirming your intent to return/exchange the merchandise. Simultaneously, you are requested to arrange to dispatch the merchandise to our return address ensuring that we receive the returned item within 15 days from your original receipt.
Return Address: Attn: Littleroyals Returns, S-49 Panscheel Park, Ground Floor. New Delhi, India.
Within 7 days of receiving your returned item, we will send you an email to confirm your card has been refunded or issue you a equal value voucher for use on our website, depending on instructions on the refund form submitted by you. Please note, it can take a few more days for your bank to complete the refund, depending on this processing time.
Refund value will be equal to your paid amount for returned purchase less shipping charges at time of purchase. If you benefitted from “Free Shipping” offer, only 95% of product cost would be refunded.
For all refunds, we will refund the amount to same mode of payment as used during checkout. In case you made the payment by cash on delivery, we will mail you a check or do an online transfer of funds to the customer’s bank account.
Please ensure returned items must be unused, unworn, unwashed and undamaged with their original packaging (labels, hang tags on clothing, shoeboxes, plastic wrap) intact to ensure smooth processing of refunds.
For incorrect products shipped or damaged products:
If the return is due to goods being delivered damaged or an incorrect item or color being shipped, we will replace the item if it remains in stock. If the item is no longer in stock, you will be refunded the entire amount as well the shipping charges paid for order delivery.
Please note that final sales items cannot be returned. By purchasing such an item, you agree that you won’t be asking to return that particular product.
Please send all returns to :
S-49 Panscheel Park, Ground Floor.
New Delhi- 110017
It is possible to cancel an order before it is shipped. If a member chooses to cancel the order before the product is shipped, they will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable.
Please contact us on firstname.lastname@example.org if further clarifications are required.